Last Updated: August 25, 2026
These Policies and Procedures apply to products and services provided through LeadsGorilla Apex AI (“Apex AI,” “LeadsGorilla,” “we,” “us,” or “our”).
LeadsGorilla Apex AI provides AI-powered prospecting tools designed to help businesses, agencies, marketers, and consultants discover local businesses, identify potential prospects, qualify leads, and build sales pipelines.
By purchasing or using our products and services, you agree to comply with these Policies and Procedures, along with our Terms of Service and Privacy Policy.
Our customer support and business operations are generally available:
Monday – Friday
9:00 a.m. – 5:00 p.m. EST
We may be closed on applicable public or government-observed holidays.
Online platform features may remain accessible outside normal business hours, subject to maintenance, service availability, and scheduled downtime.
We want customers to have a clear understanding of our refund process.
Eligible customers may request a refund within 30 days of the original purchase date, subject to the applicable terms of the offer purchased and reasonable platform usage limitations.
Refund eligibility may be affected by substantial or excessive use of the platform, including extensive lead searches, lead records, reports, exports, or other consumable platform resources.
A refund is not automatically guaranteed simply because a request is submitted within the 30 days. Each request may be reviewed according to the applicable offer terms and the customer’s actual use of the platform.
To request a refund:
Contact our customer support team.
Provide the email address associated with your account.
Provide your order or transaction information.
Explain that you are requesting a refund.
We may request additional information necessary to verify the purchase and process the request.
Once an approved refund request has been processed, the refund will generally be issued to the original payment method used for the purchase.
The time required for the refund to appear in your account may vary depending on your payment provider, bank, credit-card company, or payment processor.
We reserve the right to refuse refunds or restrict future purchases where we reasonably determine that a customer is repeatedly abusing a refund policy, creating multiple accounts to obtain refunds, substantially consuming platform resources before requesting a refund, or otherwise attempting to misuse an offer.
Payment must be completed through the payment methods made available at checkout.
We do not accept personal checks or paper checks unless expressly stated otherwise for a particular product or service.
Payment information may be processed by third-party payment providers. Their applicable terms and privacy policies may also apply to payment transactions.
Where a product or service is offered on a recurring subscription basis, the applicable subscription price and billing frequency will be displayed during the purchase process.
For the current Apex AI offer, pricing and subscription terms are presented on the applicable checkout or pricing page.
Customers are responsible for reviewing the pricing, billing frequency, and applicable terms before completing a purchase.
If you cancel a recurring subscription, cancellation generally applies to future billing periods and does not automatically create a refund for previously completed billing periods unless otherwise provided under the applicable refund policy.
LeadsGorilla Apex AI is designed to help users discover and organize potential business prospects.
Customers are responsible for using the platform responsibly and lawfully.
You must not use Apex AI to:
Users are responsible for complying with applicable email marketing, telecommunications, privacy, anti-spam, consumer protection, and other laws when contacting prospects discovered through Apex AI.
Apex AI may help users discover business information from publicly available sources and third-party platforms.
Because information may originate from external sources, we do not guarantee that every lead record is accurate, complete, current, or suitable for a particular sales or marketing purpose.
Users should independently verify important information before relying on it for business decisions or outreach.
LeadsGorilla Apex AI is not affiliated with, endorsed by, or officially connected with Google, Facebook, or other third-party platforms unless expressly stated otherwise.
Certain features of Apex AI may interact with third-party services, platforms, APIs, directories, or data sources.
Users are responsible for complying with the applicable terms, usage policies, rate limits, and requirements of those third-party services when using Apex AI.
You must not use Apex AI in a manner that violates the terms of a third-party service or attempts to circumvent technical, usage, security, or access restrictions.
LeadsGorilla Apex AI is not responsible for restrictions, suspensions, fees, limitations, or other consequences imposed by an independent third-party platform as a result of a user’s activity.
Customers are responsible for maintaining the confidentiality of their account credentials.
You should not share your account credentials with unauthorized individuals or allow others to use your account in a manner that violates your applicable subscription or service terms.
If you believe your account has been compromised, contact our support team as soon as reasonably possible.
We work to keep Apex AI available and functional; however, uninterrupted availability cannot be guaranteed.
The platform may occasionally become unavailable because of:
We may modify, suspend, or discontinue features of the platform where reasonably necessary to maintain or improve our services.
If you have questions, concerns, billing issues, technical problems, or other requests relating to Apex AI, please contact our support team through the support resources provided on the official LeadsGorilla Apex AI website.
For account or billing matters, please include the email address associated with your account and relevant order or transaction information so that we can assist you efficiently.
Support Email: [Email address]
We reserve the right to update these Policies and Procedures from time to time.
When changes are made, we may update the “Last Updated” date shown at the beginning of this page.
Your continued use of LeadsGorilla Apex AI after applicable policy changes become effective constitutes acceptance of the updated Policies and Procedures, to the extent permitted by applicable law.
For questions regarding these Policies and Procedures, our products, refunds, billing, or customer service, please contact:
LeadsGorilla Apex AI
Email: [email address]
We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Google, or any of its subsidiaries or its affiliates.
This site is not a part of the Facebook website or Facebook INC. Additionally, this site is NOT endorsed by Facebook in ANY WAY. FACEBOOK is a trademark of Facebook INC.
We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Google, or any of its subsidiaries or its affiliates. This site is not a part of the Facebook website or Facebook INC. Additionally, this site is NOT endorsed by Facebook in ANY WAY. FACEBOOK is a trademark of Facebook INC.
In no way is FaceBook™ affiliated with LeadsGorilla.io. Once you leave Facebook or their partner networks you are no longer a part of their terms of service.
Every effort has been made to accurately represent the product(s) sold through this website and their potential. The special discounted launch offer on this page will be a fully supported in the future, and has our support guarantee for two years from purchase, after this special launch. Any claims made or examples given are believed to be accurate, however, should not be relied on in any way in making a decision whether or not to purchase. Any testimonials and examples used are exceptional results, don’t apply to the average purchaser and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on his or her background, dedication, desire and motivation as well as other factors not always known and sometimes beyond control. There is no guarantee you will duplicate the results stated here. You recognise any business endeavour has inherent risk for loss of capital. Basically, we can’t force you to take action, so therefore we cannot promise success.
Disclaimer: each client testimonial that you see is based on what our clients tell us. We don’t verify their financial statements, we take their word on it. Getting results in building a business is hard, and each of our clients works really hard to get results. We don’t guarantee any results.
We only use public data to find business leads. Spam is not accepted. If you have any questions please contact us.
LeadsGorilla enables you to contact your clients by signing up with an existing Gmail account. For this, the app uses data received from Google’s Restricted scope APIs.
To ensure the security and privacy of your data, LeadsGorilla complies with Google’s Limited Use requirements. We do not have direct access to your personal information.
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